Note:
1.Ensure riding is legal in your region before purchase.
2. 90% assembled, with the remaining parts requiring only simple installation
3.The package includes a charger.
Storage Tip: For battery health, avoid storing your scooter in temperatures below -20°C. If storing long-term, check the battery charge periodically and recharge when needed.
Last updated: March 5, 2026
We are a global company with a dedicated fulfillment center in Canada to serve you better.
1. To serve our Canadian customers better, we operate two fulfillment centers in Canada:
Vancouver, BC – serving Western Canada
Toronto, ON – serving Central and Eastern Canada
Orders are shipped from the warehouse closest to your location to ensure the fastest possible delivery.
Orders are processed within 1 business day (excluding weekends and Canadian statutory holidays) after payment confirmation.
Once your order is processed, you will receive a confirmation email with tracking information.
Cut-off time: Orders placed after 2:00 PM EST will be processed on the next business day.
We primarily ship via:
Purolator (for most Canadian destinations)
FedEx (for select areas and expedited options)
| Destination | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| Canada (major cities) | Free | 2–5 business days |
| Canada (rural/remote areas) | Free | 5–8 business days |
Delivery times are estimates and commence from the date of shipment, not the date of order. Delays may occur during peak seasons or due to unforeseen circumstances.
You will receive a shipping confirmation email with a tracking number once your order ships.
Track your package directly via:
Please allow 24–48 hours for tracking information to update after shipment.
We do not ship to P.O. Boxes or General Delivery addresses.
Shipments cannot be rerouted once in transit for security reasons.
We currently ship only to addresses within Canada and the United States.
If your order contains multiple items, they may be shipped separately to ensure faster delivery. You will receive separate tracking information for each shipment. No additional shipping fees will be charged.
For shipments within Canada: All applicable taxes (GST/HST) are collected at checkout. No additional customs fees will be owed upon delivery.
If your package is delayed beyond the estimated delivery time, please contact us at serviceca@gyroor.com.
For lost packages, we require you to notify us within 30 days of the expected delivery date. We will initiate an investigation with the carrier and work to resolve the issue promptly.
GYROOR is not responsible for lost or stolen packages after delivery confirmation. If you live in an area with package theft, we recommend shipping to a secure location or requiring a signature (available upon request).
Please ensure your shipping address is accurate at checkout. GYROOR is not responsible for orders shipped to incorrectly provided addresses. If you realize you've entered the wrong address, contact us immediately at serviceca@gyroor.com. We will do our best to update it before shipment; once shipped, changes cannot be made.
For any shipping inquiries or assistance:
Email: serviceca@gyroor.com
Phone: +1 833 737 1294 (Toll-Free in Canada, Monday–Friday, 9 AM – 5 PM EST)
Our Canadian support team is here to help!
Simply return it within 30 days for an exchange.
We are a global company with a dedicated service team for our Canadian customers.
Email: serviceca@gyroor.com
Phone: +1 833 737 1294 (Toll-Free in Canada, Monday–Friday, 9 AM – 5 PM EST)
You have 30 days from the date of purchase to request a return.
To be eligible for a return:
The item must be unused and in the same condition that you received it.
It must be in the original packaging.
A receipt or proof of purchase is required.
Contact our Customer Support Team via email at serviceca@gyroor.com within 30 days of receiving your order.
Provide your order number, the item(s) you wish to return, and the reason for the return.
Our team will provide you with a return authorization and instructions.
Do not send your purchase back without prior approval – returns sent without authorization will not be accepted.
For customers returning items from Canada, please send your return to our local return center: Please contact our Customer service at email to get the return address.
If the return is caused by the consumer (e.g., changed mind, ordered wrong item): You are responsible for the return shipping fee. The actual cost will depend on the carrier you choose.
If the return is due to our error (e.g., damaged, incorrect item): We will cover the return shipping cost. Please contact us for a prepaid return label.
For items valued over $75 CAD, we recommend using a trackable shipping service or purchasing shipping insurance. Gyroor is not responsible for items lost or damaged during return transit.
Once your return is received and inspected, we will send you an email notification. We will also inform you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days after inspection.
The refund will be applied to your original payment method (credit card, PayPal, etc.) in Canadian Dollars (CAD).
The time it takes for the refund to appear in your account may vary depending on your financial institution.
In certain situations, only partial refunds may be granted:
Any item not in its original condition, is damaged, or has missing parts for reasons not due to our error.
Any item returned more than 30 days after delivery.
If the returned item is in unsellable condition due to customer misuse or damage, a restocking fee of up to 30% may be deducted from the refund amount.
If you haven't received your refund after the stated processing time:
First, check your bank account or credit card statement again.
Contact your credit card company or bank – there may be processing delays.
If you've done all of the above and still haven't received your refund, please contact us at serviceca@gyroor.com.
You can cancel your order within 24 hours of purchase, or at any time before the item has been dispatched, whichever is later.
To cancel, please email us immediately at serviceca@gyroor.com with your order number.
If your order has already been shipped, it cannot be canceled; please follow the return process instead.
Only regular-priced items are eligible for a refund. Sale items cannot be refunded unless required by applicable Canadian law.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at serviceca@gyroor.com.
If the item was marked as a gift at purchase and shipped directly to you, you will receive a gift credit for the value of your return.
If the item wasn't marked as a gift, or the gift giver had the order shipped to themselves, the refund will be issued to the gift giver.
If you have any questions regarding this policy or your return, please reach out to our Canadian support team:
Email: serviceca@gyroor.com
Phone: +1 833 737 1294 (Toll-Free in Canada)
We aim to respond to all inquiries within 24 hours.
6 Month for battery and 1 year for others.
What is Covered ?
Warranty is 6 months for battery, 1 year for others, Man-made damage and water ingress are not covered by the warranty.
This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year from the date of invoice. This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser.
GYROOR will either repair or replace the product at no charge, using new replacement parts. The original purchaser will be responsible for all shipping costs to and from the facility.
This Limited Warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. These conditions may include, but are not limited to, road hazards, accidents, and improper operation or maintenance.
If you receive a board that is defective, please let us know as soon as possible. And arrange sending back to us. We will replace the board with a new one within 5 days.
If the product was damaged during the freight, please refuse to sign for the package and return it to us. Then contact us immediately.
Please feel free to contact us at: serviceca@gyroor.com if you have any further questions about our warranty policy.
Limitation of Liability:
In no event shall GYROOR be liable for any incidental, indirect, special or consequential damages or liabilities (including but not limited to incidental or consequential damages for loss of time, inconvenience, loss of use of product, or any other consequential or incidental loss) in connection with the purchase, use, or operation of the product. GYROOR is not liable for property damage, personal injury, or death.
Go beyond a simple ride. Our 650W brushless motor (peaking at 1000W) is the heart of this machine, delivering explosive force for a thrilling 18.6 MPH top speed. It's not just about speed—it's about strength. It has a climbing capacity of 15° and carry up to 300 lbs of rider and gear. This is the freedom to explore without limits.
Go the distance with confidence. The C1plus foldable e-scooter features a UL2272 safety-certified battery that delivers up to 30 Miles of worry-free riding per charge.
Overall rating: 4.9 / 5 from 68 reviews.
I have soo much fun with my new GyroorC1 Plus,I can bring my best friend with me anywhere I want !! ☺️
Really nice and comfortable. My dog loved it and she stayed quiet when I was driving it. Also the basket where you place your pet comes with a foam insert that provides more comfort for your pet. We love it
It's great for getting around local places, holds a fair bit of groceries, and has great battery life. It's very well built and sturdy. I was hit by a commercial van that came flying out of a car lot. It hit the rear of the scooter and sent myself and the scooter from the bike lane to the yellow line. It held up amazingly well. The main damage was to left brake because that hit the pavement taking the brunt of it. There was no damage to the rear basket which took the hit from the van itself. And the basket prevented any damage to anything on the rear end of the scooter. If it weren't for the brakes you wouldn't know it had been in an accident. Highly recommend.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
The C1 Plus is a great scooter! The wife and I have spent countless hours riding around the RV park. I even took a run to Walmart!! It holds at 18mph, and has room for a few bags of groceries. The battery power is great for a couple days, and has more pep at a full charge! They are a lot of fun!! Thank you Gyroor!! Let me know when you come out with “cup holder!”
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Buying new , direct from factory, I didn't expect an old , possibly floor model. Shipping box old tape didnt keep in the loose nuts and bolts for back basket. Half of them missing. Basket has a nice scrape . The seat rocked back and forth, had to tighten bolt. Otherwise looks good. Haven't rode it yet due to snow. ***update - customer service very helpful, now upgraded to 5 stars
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Love the bike. I purchased this for my staff and they love it. I did an instructional video for them. We added a cell phone holder and lock system to prevent theft. Easy setup and seems like a quality product.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Awesome scooter! We bought 4 of these because we loved it so much. Our two English bulldogs love to ride in the cart! Easy to put to together,plenty of power and super easy to ride! Would highly recommend!
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
This scooter is everything i wanted. I put it together myself in less than 30 minutes and started to ride it immediately. Very powerful and easy to ride.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
My 11 and 13 year love to ride these at our camper location in the summer. They do great on gravel and hills. Very happy with our purchase and have recommended these to others.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
So much fun especially for the dogs.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
I absolutely love this scooter!.. I gave up my car that was costing over $1000 a month sitting in the driveway and traded it for this scooter… The shocks are great… The battery stays charged for a really long time… It’s easy to maneuver… And I absolutely would recommend this to anyone who is looking to get short range transportation!
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
It comes with a non-English user guide and I had to email the customer service to get a soft copy in English. It made the assembling difficult. The basket where I can fit my dog fit but I wish there would be a more robust design for the lock of the basket. When my dog moved slightly in the basket, his butt touched the lock and the lock would just open. So I had to use a hook to ensure the basket door stays closed. There is no app to see the battery level or give me the control of stop charging when it reaches to a certain level. It’s just not convenient compared to other scooters where they can be controlled via app. I hope Gyroor can enhance this.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Overall the scooter is pretty easy to assemble though some official YouTube videos would be helpful. Driving it is very smooth and loads of fun!
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Great product and great delivery time
The C1plus is amazing! The only thing is that it took 16 Days to arrive and not 5-7 days
i love this trotinette is excactly what i nedd for my nedd thank you
Great package and works amazing
Received the bike within 5 days of ordering. Easy to put together, the free accessories and the mirrors came about 10 days later, not sure why. One of the mirrors was broken but I’m fairly confident they will replace it. The scooter itself is very easy to ride, I absolutely love it. We have a lot of bike lanes in our city so it is much faster than the traffic, which is always backed up. I’m a senior and feel confident riding it and use it for all my errands and to and from Pickleball. For the price you can’t beat it. There response to queries re the accessories were answered promptly. I wouldn’t hesitate to recommend this e-scooter.
One of the scooters didn’t come but the company was quick to correct the issue, the scooters were very quick to arrive after they left the depot! Love them !!
The C1 Plus is a great scooter! It's well designed, comfortable to ride, functional with the basket and rear carrier. So far, the battery performance has been great providing excellent distance range. The ride is smooth. Operation is easy. Braking is good. The only shortfall I ran into was a lack of an easy way to lock it up - there is no easy way to attach a locking chain through the frame. This is the only shortcoming identified so far. This was rectified by cutting a hole through the floor plate below the handlebar column - something that Gyroor should consider in the future.
Absolutely love the scooter! Initially came with a noise but my dad fixed it as it has something to do with the fender. The battery life is crazy good and the super comfortable. Also had major issues with the order being mixed up but happy to have it and happy with the purchase.
Looks well made and very easy to assemble. Looking forward to using it as have issue walking. Size and weight is manageable to load in my vehicle. Hopefully we get good weather to try it out.
I have not had a chance to ride there's been to much rain here. I thought I already wrote you and did mention that I would write once I got on it. Please be patient you will hear from me.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor,Top Speed 18.6MPH, Large Storage
Shipping was timely. Assembly was not bad for and 83 year old. Handles nicely and runs smoothly. Only complaint is seat not as comfortable as I hoped.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Took a long while to arrive but so far very pleased with the product. Scooter arrived totally assembled except for seat and handle bar so easy to get going
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
My husband bought me the CS1 scooter and I bought him the CS1 plus scooter. I wish you would have had some type of rebate for purchasing 2.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Very comfortable, fun ride, great value. Cons: seat twisted and fender rubs, probably easy to tweak.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Me and my dog love it! It go quite fast!!! Zoom!! Zoom!! Watch the speed bumps! Lol. Great on paved roads!! The recharging pack gets very hot when charging. Beware!
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Going up hill gaining speed lots of pull I'm six foot fits me. Comfortable and great for 5 mile runs only have to charge it once a week. Works great very impressed.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
I absolutely love love love this scooter. My mini Aussie does also!
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Purchased this for my wife so she can shop without the need for me to drive her... Nice and Quick and comfortable. I am am 300 pounds and this manages to go 30 km per hour. Makes me want a Motorcycle. Even pulls my weight uphill..albiet at 21KMPH. Fits 2 large grocery bags in the basket and another on the back basket.....VERY SIMPLE TO ASSEMBLE...Mostly already done for you. Lots of looks and people asking where I got it from.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Initially had some issues but customer service has helped, very responsive and helpful. Scooter is faster than expected and the bright headlight and brake light are appreciated. Battery life has been phenomenal!
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Range of battery was an amazing surprise. Can't wait to travel with these in our RV. Our dog was a natural and loved her first ride. Off on our adventures!!
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
I just assembled this product. I bought a gently used one didn’t really save much money. I feel like the damage is done to it well exceed the price that I saved. It was like a whopping $13 and there’s probably at least $100 worth of damage done to this thing I had to get real crafty when installing the seat and I will most likely have to buy some spray paint to cover the scratches and the cage door does not lineup. The lock mechanism is worthless since it doesn’t even come close to the locking latch it will need replaced.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
So much fun! The pups love going for rides to the park! We have had a blast Geo caching on these too!
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
This product is worth every penny I am having so much fun. I originally bought the bike for my dog which he loves riding it then decided to use it as a golf cart because I’m a avid golfer best idea ever absolutely love playing golf even more. If Gyroor starts marketing these bikes as golf scooters, i hope they will cut me in for the idea 😄(goal mind waiting to happen)
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
We ordered 2 of the Gyroor C1 Plus electric scooters, one for my wife and one for me. We got what needed to be put together. One of the scooter was missing some minor parts and when we took them out on the road we found that the back fenders were rubbing against the back tires on both the scooters, so we needed to do some adjusting. All in all though, we are thoroughly enjoying them
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Didn't come with instructions but I figured it out works great I have an 8 month old puppy on the larger side she is 50 pounds and fits in it just fine I will say that it is pretty heavy so not the easiest for someone in an apartment I do like it tho very fun
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Easy to assemble. Lots of power, even up hills. My dog loves riding in it! Shocks and seat cushion make a comfortable ride. Very happy with purchase!
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
Great product for the value. My 13 year old boy plays with it often and it has held up quite well. I would recommend for others who’s kids are a bit rough on toys.
Gyroor C1Plus Folding Electric Scooter with Seat-650W Motor, Large Storage & UL2272 Certified
