Q: Where Do You Ship To?

A: We ship all of our products to USA, Canada, European countries.

   Delivery Times:

   3 - 7 business days, if your parcel sent out from our local warehouse.

Q: Will My Parcel Be Charged Custom Duties and Taxes?

Note to all USA Customers: All taxes and Customs fees will already be paid. You pay only what you pay at checkout.

Q: Do I need to Pay Immediately After The Order is Placed?

A: After your order is placed, please make payment within the period indicated on the payment page, otherwise the order will be canceled.

Q: What If I Change My Mind and Don't Want to Accept Parcel?

A: If you do not accept or sign for the package when it’s delivered to your address, we will ship the package back to one of our warehouses. Please note that you will be responsible for the return shipping fees.

Per our shipping and delivery partners, the international shipping cost of a single parcel can be very high with a minimum charge of US$25 for the first 500g and US$4 for every subsequent 500g. Meanwhile, the original shipping fees from China to your country and taxes paid are not refundable.

If you change your mind and do not want the parcel any more, it’s recommended to accept your parcel and then apply return service instead of rejecting it. For more information on our return policies, please go to our "Return & Refund Policy" page or contact us by phone or email.